Refund policy

Returns & Exchanges

All items are non-returnable and non-refundable.

Because each product from KMC Trendy Co. is customized and/or personalized specifically for you, we are unable to accept returns, exchanges, or refunds.

Please note that sale items and gift cards are also non-returnable and non-refundable.

Damaged, Defective, or Incorrect Items

We want you to be completely happy with your order. Please carefully inspect your items as soon as they arrive. If your order arrives damaged, defective, or with an incorrect item, please contact us as soon as possible so we can review the issue and work with you to make it right.

To request assistance, please contact our Customer Service team at kelly.kmcco@gmail.com after receiving and inspecting your order. When contacting us, please include your order number and photos of the item and/or packaging, if applicable.

Thank you for understanding that, due to the personalized nature of our products, we are unable to accept returns or exchanges for reasons other than damage, defects, or an incorrect item.